Best of the Maldives: Outdoor Staff Meeting – Grand Park Kodhipparu

Grand Park Kodhipparu - staff meeting

Possibly the most off site management off-site in the world. Team leaders have been long taking their teams away from the hubbub of the office to escape distractions and reset the mind sets. But what do you do when your workplace is a remote island in a remote part of the world. Well, get even more remote. Like a sand bank in the middle of the ocean. Or the rooftop of a dhoni sailing along that ocean. This how General Manager Raffaele Solferino of Grand Park Kodhipparu gets his resort team’s focused:

  • “Among the activities we do at Grand Park Kodhipparu, Maldives to motivate colleagues and enhance our living together, once per week we do what we call out of the office briefing and we tour departments, facilities and live guest’s experience ourselves to better engage with all what we do and what we want deliver. In today sharing era we do not share only the figures, tools and techniques, but we aim to share our free time on the Island, our living together develops a lifestyle we want share with our guests with dedicated team functioning as best advisor on how to fully enjoy the potential of the Island and the Maldives. The impact is straight on guest and employees satisfaction producing better level of guest’s loyalty and staff retention. The Maldives offer a huge amount of opportunities and inspiring experiences development where the creativity and passion plays a role, putting on offer to customers unique experiences where ‘Making Moments in Time’ is our motto. It’s not always about figures, but the way you want deliver the excellence, a notable fashion house founder once he said: the profit is a consequence of a well done job with passion, quality and creativity. I am still following his vision as inspiration and try my best to influence the team I am leading to deliver a ‘Loving Hospitality’ in line with the company I represent on the market place. Soon we are entering the Environmental Management System where I will be involve directly together with our Marine and Land Biologist, as this is part of my engagement with Maldives and the global Environmental concerns, Therefore we will enter officially the Sustainable tourism practice as a way to look ahead and to the future.”

They say some of the bet ideas come hanging out at the bar.  With Kodhipparu, that bar happens to be a sand bar.  When I was a senior manager at Microsoft, I had a bit of a reputation for pushing the envelope of adventurous off-sites, but nothing I ever did there compares with Kodhipparu’s retreats. Inspired inspiration.

Grand Park Kodhipparu - staff meeting 3

Grand Park Kodhipparu - staff meeting 2

Best of the Maldives: Guest Contract – Medhufushi

Medhufushi - guest contract

The first principle to saving the planet is personal responsibility and no resort fosters more than Medhufushi with their inspired guest “contract” of “behaviour rules”. When I coached rowing at Sir William Borlase’s Grammar School, the programme introduced a very similar contract for all the athletes to sign. It put down on paper important responsibilities and forced everyone to give it more than a fleeting consideration as they were putting their signatures on it.

One of the biggest obstacles to a more sustainable lifestyle is people simply not knowing the adverse impacts some seemingly innocuous activity can have. One of the most prominent examples is STANDING ON THE CORAL. To the uninformed, lots of coral can appear like simply underwater rocks. But despite their stony exoskeleton, they are indeed living animals (not even plants) and standing on them hurts them and can kill them.

Even if you aren’t checking into Medhufushi, their guest rules is a handy guide to do’s and don’ts anywhere in the Maldives:

Dear guest, please acknowledge the following rules. It is for your own safety and enjoyment, and they will help Medhufushi Resort to preserve its natural beauty. Any failure in following these guidelines will incur in a fine of 300 USD.

  1. Do not touch or chase the animals, including marine creatures such as sngrays, turtles and crabs.
  2. Do not feed the animals, including fish and sharks. (There is a fish feeding session organized by the hotel for all guests at 21:00hrs every evening)
  3. It is not permied to catch, kill and eat animals.
  4. Do not pick up coral or shells. Do not damage them.
  5. Do not cook any kind of food in the room kindly contact the Front Desk for any special requests.
  6. During snorkeling excursion, please, Do not stand or walk on the coral it is a delicate living creature that takes several hundreds of years to grow and it is the very foundaon of the beauty.
  7. There is no lifeguard on duty, snorkeling and swimming is at your own risk. Please make sure you are using the proper safety equipment.
  8. Each accompanying parent is deemed responsible for the safety and behavior of their children.

Best of the Maldives: Soneva Jani– Youngest Training Manager

Soneva Fushi - Ashraf Adnan training manager

May 1st today is known round the world as International Workers Day. A chance to celebrate and support the workforce that drives our lives and welfares. One of the best way to lift up a work force is with education and training.

A new generation of Maldivians are on the vanguard of building the country into one of the world’s finest travel destinations. An exemplary example is Ashraf Adnan at Soneva Jani who at 26 is the Maldives’ youngest training manager.

Soneva’s acclaimed ethos of sustainability is not just about the environment but start with the very people working hard to create the finest guest experiences. Sara Ballinger, of the The Daisy Gray Partnership, was his Ashraf’s first manager at Soneva and she spoke to him about his career (with Maldives Complete adding a few of its own questions). I was particularly intrigued since Leadership and Management is my other pet interest (so leadership and management in the Maldives is double delight for me)…

Q: Where do you come from in the Maldives?
A: I come from Guraidhoo in the Kaafu Atoll.

Q: What was your first job?
A: After completing my education I got my first job at age 19 when my brother told me about a job opening at Olhuveli Beach and Spa resort as HR Administrator and Coordinator. In truth I wasn’t learning much, it wasn’t a five star resort and I was ambitious, so I took a distance learning course which I funded myself and after two years I achieved a further qualification in HR Management. That gave me the confidence to apply for a position at the 5 star ‘LUX Maldives’ resort in the South Ari Atoll as HR & Training coordinator.

Q: Who or what influenced you early in your career and how?
A: I spent the next 18 months in my role under the management of Mr Hussain Afeef who is the most successful learning & development professional in the Maldives in my opinion and is also Maldivian. At this point the thought of standing up in front of people terrified me. I had no interest in doing that at all, but Mr Afeef inspired me with the way he delivered. I watched him at work in the training room and in time I got up the courage to try standing up and talking to people. I wasn’t perfect from the start but with continued encouragement and coaching I built up my confidence and my skills and after a time I started to deliver some of the training myself.

Q: What brought you to Soneva Fushi?
A: One day I saw a job advertised as Assistant Training Manager at Soneva Fushi in the Baa Atoll. Soneva had a reputation as being one of the very best resorts in the Maldives and also for having a culture of responsibility for the environment and for protecting this beautiful country of ours. I heard that they also looked after local communities and were more ethical and sustainable than most luxury hospitality brands. I really wanted to work for them! I was so happy to be offered the position and really worked hard at building my skills by practice, practice, practice and watching video’s online, reading about how to deliver great training and more practice! At this time, I did not have a manager to learn from and so I did my own self development. Delivering became easier, but without a manager of my own to teach me I didn’t know whether I was doing a good job or not.

Q: How did you prepare yourself for training leadership and management?
A: Sara Ballinger joined as my manager and I really started to learn about how to deliver leadership training and how to think about training in a different way. I learned how to plan and write and read training plans, how to present the information in the sessions, how to read the audience and handle them and deal with problems when they arose. Sara gave me the opportunity to go to Thailand to work in our sister property Soneva Kiri for a month. This was great exposure and really helped me to understand how to work with different cultures and in different ways. We did so much great stuff! Learning Olympics, a brand new Induction, lots of presentations skills, train the trainer and leadership training. The reason I am now a training manager is because I learnt from my leaders

Q: What has been the key to your achievements so far?
A: Coming out of my comfort zone and taking a risk. Without trying you will never know! You ask ‘but what if I fail’ – I ask ‘what if I don’t?’ Try anyway. Also you must believe in yourself if you want others to believe in you. And self development, don’t expect others to do all the work for you – you have to take responsibility for your own learning.

Q: What are the biggest obstacles that you have faced?
A: People want experience, so breaking into the egg-shell can be hard if you have no contacts. Start somewhere, even if it’s not the job of your dreams and is a lower position, just to get a start. Then chase your dream!

Q: Soneva recently opened its new Jani property. What is different training for a new opening property compared to an established property?
A: The difference between training for a new property and established property is that in a new opening property, training programmes are designed in a way with great potential to be a part of the team and to progress rapidly within the company. From the very basics to Heath and Safety, resort policies and procedures, brand trainings etc. In any pre-opening employees will take part in all the training programme that company has to offer.

Q: What is your favorite book about leadership and management?
A: 7 Habits of Highly Effective People. It’s gives great lesson about personal change and growth.

Q: What is one of the biggest myths about training?
A: People get confused between a teacher and a trainer. 🙂

Q: If you had $1 million to invest on an a training initiative in the Maldives, what would you spend it on?
A: I would open a training institution in the Maldives specially for those youngsters who are seeking for job opportunities in the Maldives resorts. One of the main challenge youth of the Maldives faces is when they start hunting for jobs in the tourism industry, due to lack of experiences it makes very hard for them to find a job. An institution where we can train and certify them in every role there is to offer in a resort.

Q: What do you see in your future?
A: I am inspired by the people I have been working with here at Soneva. I look at my bosses’ jobs and I wonder what I can learn, how I can follow and then I will try to be them one day! I will be Director of Learning & Development one day and then Group Director of Learning & Development. I have a new manager now and I am looking forward to continuing my development with him. I have a clear view of my future and I am excited about the journey.

Q: What do you like to do when not at work?
A: I love to surf, play guitar and read, non-fiction – books which are inspirational and teach me something.

Best of the Maldives: Female GM – Summer Island

Summer Island - GM

America didn’t quite go for its only female chief executive, but in a land known more for its glass floors, Mariya Shareef is breaking a few glass ceilings with her appointment as General Manager of Summer Island – the only female GM in the Maldives at present. Maldives Complete had a chance to catch up with her for an exclusive interview about her career and views on tourism in her country…

  • What was your first ever job?
    The first job I ever had was helping a friend’s mom sell school uniform badges just before the school season started – I must have been around 14 – 15 years old. As a reward for this work, we were treated to a nice meal. I took it seriously, I was always there, punctual, and I memorised the prices of all the badges. I worked alongside a friend, who remains close to me now, and we would sit and chat as we waited for clients. It was such fun!
  • What was your first job in hospitality?
    I worked in Bandos island resort as a pastry assistant. I always thought I would become a pastry chef someday, but my career has taken me into management.
  • What has been your favourite sighting on the Summer Island house reef?
    The little ‘Nemo’ clown fish and anemones near the jetty. It is the first thing you see when you arrive on the island. I never tire of looking at them – they are such pretty little ones.
  • What has been an idea (eg new dish, a new activity, a new offer) that completely failed?
    I wish I could remember a specific idea or incident. Of course, I have failed at things. Lots of ideas have been rejected, and there has always been things I wanted to do but couldn’t, or that I started and stopped midway through. Failure, I think, goes hand in hand with success. If you never make any mistakes, it probably means you are too risk averse. As long as you always learn from your mistakes, it’s an important part of growing and developing.
  • How have the guests changed over your career?
    I think the clientele who holiday in the Maldives haven’t changed that much over the years. The country still has a well-preserved image as the perfect honeymoon or romantic destination. Probably, the honeymooners have overtaken the divers now, who were the first group who started coming when tourism first began. Nowadays, we also have new groups visiting such as surfers. The market keeps expanding, especially with the introduction of new tourism offers such as guesthouses on local islands, as well as cruises and safari boats that cater to surfers. There are also more family orientated resorts. I would say the country is more open now for different segments of guests and we are better able to cater to different needs, different age groups, activities and nationalities. But the honeymoon image is still the one for which the Maldives is world famous.
  • How have the management challenges changed over your career?
    Management style differs from company to company. I have always been happy where ever I worked and have been quite blessed with good bosses. I had the privilege of working with foreign and local management. I believe things will change, and the new generation needs to bring change. I believe locally managed companies are changing for the better. As one of the only Maldivian women to hold the post of resort manager, I hope to be a good example of such change. I am not only happy for myself, but for the positive change the company has brought – it is very motivating.
  • What is your favourite dish served at Summer Island restaurants?
    I love food, so everything I eat is always good! The best food I had in Summer Island was a very yummy prawn curry. And I shouldn’t forget the satay in the snack menu, which we also sometime have on the buffet – it’s so good!
  • If you had $1 million to add one single feature to Summer Island, what would it be?
    With $1 million I would do lots small things, predominantly to the staff areas. I would redo the football pitch with astro-turf, pave the badminton court, add one more floor to the staff lounge and bring in more snooker tables, table tennis tables, and other sports; do up the cafeteria nicely, add lots of cozy areas for staff to lounge and mingle. A Million Dollars will also go along way to “comp” offer complementary experiences.
  • What’s one question I didn’t ask that you either wish I asked or were surprised that I didn’t ask (and what the answer)?
    Maybe, ‘how does it feel to be in this position now?’ and my answer would be, it feels like I am finally home. I was and have always been in love with this beautiful island and its people, including the management and the owners. They are such wonderful people. Sometimes it’s a bit overwhelming – but in a very happy way. And today, when I think about all these questions, and everyone talking about me; being in the media and all that, I have never felt anything different from my people here at ‘home’. I started this new job with huge responsibilities on my shoulders but when I saw the smiles on everyone’s faces, I knew I had the support of my colleagues. I have been in this new job for about 20 days now but I know that I’m not alone and that is a great feeling. I never feel I am being treated differently because I am a woman, or because I’m young… this place simply makes me feel like I am home.

Best of the Maldives: Scholarship – Kurumba

Kurumba - scholarship

Labor Day in the USA today celebrates the working men and women and in the USA is always celebrated in the middle of “back to school” season as throngs of young embark on investing in themselves and their own work life ahead of them. Kurumba has introduced a scholarship programme to support the up and coming generation of young Maldivians who will be leading the tourism industry in the future…

  • “Kurumba Maldives has established a scholarship programme to assist Maldivians who plan to continue their education in college. Under this programme, Kurumba provides scholarship grants to two graduated high school students, to enable the recipients to complete a 3 year graduate programme in Hospitality & Hotel Administration at an accredited institution of the resort’s choice in India.”

May your career futures be as bright as the tropical sunshine under which you grew up.

Best of the Maldives: HR Leadership – LUX South Ari Atoll

LUX South Ari Atoll - Hussein Afeef

May Day today is a time to celebrate the workers of the world and their contributions to society. A fine time to commend LUX South Ari Atoll and their work every day of the year to enhance the work and personal lives of the staff as recognized with the recent commendation of their Director of Training, Development and Quality Assurance…

“The resort is proud to share that Director of Training, Development and Quality Assurance, Mr. Hussein Afeef has been recognized as one of the ‘100 most influential Global HR Professionals’ at the 3rd Global Training Conference which was held in Mumbai, India on February 15 2016. On the same day Afeef was also awarded with the ‘Global Training and Development Leadership Award’ handed over by one of the founders of World HRD Congress 2016, Dr. R. L. Bhatia.”

Actually, I find pretty much most of the resorts to have a very staff-centric ethos which makes sense as their entire business is about people. That is, Maldivian people hosting people from around the world to share a bit of their paradise. Maldives Complete was able to secure an interview with Hussein Afeef to get a more in depth look at his award-winning perspectives…

• What was your education?

I completed a Bachelors Degree in Hospitality Management in Malaysia and Masters of Business Administration in British School of Commerce awarded by London School of Commerce. PHD research is set to start from June 2016.

• What was your first job at a resort?

My first job at Resort was HR Administration for three resorts Bandos Island Resorts, Four Seasons and Cocoa Island-based mainly at Male’ and often visited all three resorts. I also had three internships at Bangkok, Singapore, and Malaysia before taking a full-time resort based role at One&Only Reethi Rah.

What is one of the most common intra-staff conflicts and how do your resolve it?

The biggest challenge we face is miscommunication and cultural diversity understandings within colleagues. However we have learned over the years, the success and best way to resolve it to provide enough service and culture related education to Team Members and to create transparency between all departments and Team Members especially when it comes to sharing information.

• What is one of the most common staff personal issues and how do your support them to resolve it?

Mostly conflicts between Team Members around taking personal responsibility for getting things done. Here at LUX* we have created a service culture that empowers Team Members to be proactive and take personal responsibility. Therefore, I don’t see such an issue right now at our work environment.

• What skill set is the hardest to find?

Good Leadership skills and how to be great leaders. Time Management, being a constant role model, sharing and living by positive attitudes are some of the hardest soft skills to find within Team Members. That’s why we continually educate and teach our colleagues and results has been fantastic.

• What has been the most popular training you have provided?

Service Culture Programs designed by UP Your Service, FISH! Philosophy, Leadership Programs from John Maxwell are some of the most popular programs are deliver and customize to our Team needs.

• What is the least popular training (e.g., difficulty, tedium)?

To be honest, I don’t have a particular topic like that. It depends on the trainer, even Health, and Safety, Fire Awareness or Hygiene training sessions are popular here as we try our best to bring the best-outsourced instructors. When teachers are incredible, regardless of the topic, course will be well received by Team Members

• Have you introduced any policies that provide greater flexibility for the staff and how they do their jobs?

We have many policies and procedures that assist our Team Members do to and deliver what they do best. Our Managers are regularly coached regarding empowerment and flexibility of work, thus same filters through all levels.

• What is the most popular perk to being on staff at LUX South Ari Atoll?

Regular welfare and employee relation activities, Competitive Compensation package in terms of monetary value, world-class training and development programs, opportunities and Team Members being able to have their freedom at work and are open to creativity and innovative ideas. I consider these as benefits that other organizations may lack.

Best of the Maldives: Longest Serving Ex-Pat GM – Kurumba

Kurumba - Jason and Victoria Kruse

The paradise of the Maldives and their luxurious properties attracts the finest hospitality management from around the world. Maldives resort general managers hail from as many places around the globe as their illustrious clientele. But very often, they do their tour and then move onto some other corner of the planet. But one GM has settled into the Maldive life with an endurance as notable as the resort he manages.  Though staying power is nothing new for Jason given his background in road racing (which he is just one of the skills he has found a way to bring with him to the Maldives).

Jason Kruse, General Manager of Kurumba, is a veteran among the ex-pat managers arriving 6 years ago this month (his tenure is just ahead of another prominent senior stay-man, Patrick Staerke, by a few months). Over that time, Jason and his team have revitalised Kurumba from a run-of-the-mill vintage property into a vibrant and innovative top choice. Kurumba ranks third on the Maldives Complete league table ahead of the super-premium properties twice (and more) its value price. It has 50 ‘Best of the Maldives’ recognitions (bested only by Soneva Fushi’s 73 and One & Only Reethi Rah’s 60) like yesterday’s post.

Jason is not just the leader of Kurumba, but also a real leader in the Maldives tourism industry. As I travel around the atolls, he is the one person more people have met or know than anyone else I have come across. He is a role model participant on TripAdvisor providing personal responses to both the resort reviews as well as the colourful and sometimes contentious Maldives Forum. Any GM or Marketing Manager wanting to better engage with TripAdvisor and its highly influential contributors would be advised to peruse Jason’s contributions and even buy him a drink to pick his brain his experience.

The key person on his Kurumba team is his scintillating wife Victoria. She has spearheaded her own initiatives on the island and in the Maldives including leading a venture to help resorts staff top talent. And her customer focus combined with her impeccable eye for fashion has produced one of the top resort boutiques in the Maldives.

Here is a chat with my friend (one of the very earliest supporters of Maldives Complete) and a real friend to all guests and host in the Maldives, Jason Kruse…

  • What was your first ever job?
  • My first ever job was mowing lawns and doing gardens when I was around 10. By the time I was 12, I had bought my own mower and has a weekly schedule on average of 5 lawns a week. Great pocket money and I guess this is why I still love getting out in the garden and helping the boys when we are doing large landscaping jobs.
  • What was your first job in hospitality?
  • At the time I was cycling very seriously and my sponsor of the team I was racing with owned some hotels. He invited time to start working on the bottle shop and bar and night time so I could train throughout the day. It was a great experience and a great introduction into hospitality. I really enjoyed making other people happy and this is where it all started.
  • What has been your favourite sighting on the Kurumba house reef?
  • Whilst I have been lucky to see many great marine animals. My most favourite is when Victoria and I watch a very large Moray Eel and Blue Trevally which were obviously working together hunting. This we watched for around 5 minutes. The trevally was obviously in charge of anything that came up from the Moray and the moray got whatever went down when scared of the trevally. It was truly quite extraordinary to watch. When we spoke to our Marine Biologist at the time, she had not heard of such behaviour.
  • What has been an idea (eg new dish, a new activity, a new offer) that completely failed?
  • Sometimes if you are not making mistakes, you are not pushing the boundaries enough. Lets just hope that they are not expensive or negatively affect the guest or team experience. One well intended mistakes we have made were trying to work out a way to recycle Styrofoam and purchased a new machine to break it down.. Lets just say that we created Maldives first snow making machine. If anyone would like to purchase the machine at a great price, do let me know.
  • What tropical or Maldivian treat are you most addicted to?
  • Fresh coconut water. I simply cannot get enough. Light. Refreshing and healthy depending on which websites you read.
  • What treat from home do you most miss having easy access to?
  • A treat for me is going to the local markets. Getting to know the local growers and really having local tasty produce. For me, you can really taste the difference of local and in season fruit and vegetables.
  • What is your favourite dish served at Kurumba restaurants?
  • This is a hard one. If I am being healthy ( which is mostly), I would say the chicken tagine in our Arabic Restaurant. If I not being so healthy, It would be the Casata from the Italian restaurant.
  • If you had $1 million to add one single feature to Kurumba, what would it be?
  • We are pretty lucky as our owners have been rather generous with our upgrade budget to continually improve Kurumba over the past 6 years. However, for the next round, I would certainly booking looking to totally renew the concept and area of our Majaa Recreation and make it a real fun zone for adults and children. If you would give me another Million, Solar power and lots of additional building insulation to reduce our carbon footprint.
  • What’s one question I didn’t ask that you either wish I asked or were surprised that I didn’t ask (and what the answer)
  • Kurumba has changed so much, what is left to do? We always of plans afoot to continually innovate and evolve. This is exciting for our guests and team members and we do this whilst not forgetting about where we came from and who we are.

Best of the Maldives: Family Business – Nika

Nika - Giampiero Bellazzi

 

 

Happy Father’s Day.

The “resort father” has to be Nika’s, Giampiero Bellazzi. In 1983, he took over the island that had 10 villas on it. But a resort couldn’t survive on that number so when Bellazi took over, he built more but based on the original design concept. Now his daughter Giovanna now runs it the resort as one of the truest veterans in the industry there as she grew up with the Nika resort.

My own father is a big fan of the sun. When we lived on the west coast of the USA, one of my few memories of that earliest age (pre-school) was waking up to the top of the hill to watch the sunset. Later in life we moved to the east coast in the seaside town of Ipswich, Massachusetts and watching the sunrise at the famous Crane Beach was a regular ritual for him. We wrote a small book of quotations, “Days Alive”, illustrated with an animated sun passing across the sky and celebrating the blessings of every day. For years growing up, the tradition has been to give him a card with a sunrise on it and sometimes some curious sun curio as a present. And in 2000, we were able to give him the ultimate sun gift of a trip to Conrad Maldives Rangali for a week.

Best of the Maldives: Hospitality Accreditation – Anantara

Anantara - accreditation program

Labour Day in the USA this week heralds the end of the summer breaks and back to work or to school. Or with Anantara’s new Explorer Programme…both.

They say 90% of learning takes place outside the classroom. But who’s to know just how much of what you have learned? How does it map to the key competencies of the role? Well, Anantara has combined a apprentice-like vocational programme with a certification process. This provides the candidate with the most versatility in moving to different career-progressing roles both across Maldives resorts and even overseas. Anantara announced at its June inauguration…

“The launch of Explorer, a new vocational hotel training programme, which the group has chosen to roll out in the Maldives. The modern and technically progressive progamme is the first to be accredited with international certification. It highlights MHG as a pioneering employer in the ASEAN region within vocational education that addresses the needs of the Millennial generation…Young people need opportunities to learn, but often this needs to be combined with the ability to earn a living at the same time and such opportunities are often limited or unavailable. Explorer is accredited with international certification from Australia, a leader in the field of vocational education. Successful completion is awarded with a hospitality Certificate III qualification that provides the foundation for continued learning to progress towards a Certificate IV, and ultimately a Diploma in Hospitality. The opportunity has been extended to both young internal hotel candidates and external school leaver participants who combine training with real-time remunerated work experience. MHG has also made a significant investment in high quality coaches, who have been developed internally to international accredited standards so that they can share their knowledge and leadership skills with the programme participants. Each Explorer Trainee will be provided with a tablet allowing them access to the online learning platform that complements classroom training, ensuring a fully integrated learning experience. Upon completion they will have learnt new skills and gained experience and confidence in themselves and in an industry that contributes significantly to the well-being of the Maldivian economy.”

Accreditation, coaching, technology – a tropical cocktail of success for many talented and ambitious Maldivians.

Best of the Maldives: Employees Choice Employer – W Retreat

Maldives Resort Workers top employers study

“W” is for “Worker” on today’s International Worker Day. And in the Maldives,”W” – as in ‘W Retreat’ – is for workers too. According to the definitive source, the Maldives Resort Workers themselves…

“MRW congratulates W Maldives for being the best employer in 2012 and urge other resorts to make a fair attempt to get the title of the best employer in 2013. For most of the resorts, it’s just a matter of coming clean through accounts to give a fair distribution of service charge to the staff, which is by law entitled to staff.”

This ‘Best of the Maldives’ accolade was actually already awarded to W Retreat back when Maldives Complete first started in 2009. But this updated and comprehensive survey provides both quantitative validation and fresh recognition for W Retreat’s enduring focus on this area.

Today’s post has also prompted the addition of yet another Category tag for the site – ‘Management’ (which is actually a bit of a pet subject for me).