Even getting free gifts right can be tricky. We often feel bad when the resort management has left a traditional complmentary greeting in our room and it’s something for some reason or another we can’t enjoy. Sometimes it’s not something we fancy at the moment or just isn’t our preference.
The same can be true in the bathroom, that trove of complementary items. We still often bring our own shampoo and conditioner because we’re not certain that the resorts will supply some to our liking.
Soneva Fushi makes sure that all of its generosity hits the mark from the moment they first greet you at the airport lounge. As well as offering you refreshment and sorting out your registration, the hostess also presents you will samples of Soneva’s fragrances (lemon grass and peppermint for shampoo, conditioner and lotion) and bath salts (lemongrass and rosemary). You get to sample their fragrance and choose the one that you would like your room will be equipped with.
They also ask you for your choice of bottle of red, white or champagne for a welcome libation.
There’s an old adage in customer service…”Ask the customer what they want, and give it to them.”
What you really want to find their way home when they lag behind are your bags. Another gift that Kurumba offers a delightfully made rubber luggage tags. They are much classier than the paper tags the airlines hand out and they are also sturdier than the typical credit card plastic tags
Colourful banded creatures aren’t just found on the reefs, but can be found across the beaches of Kurumba. They also frequent the beaches and bars in aqua blue and pastel pink thanks to the resorts complimentary citronella bands to repel biting insects. I’ve never really seen a mosquito in the Maldives, but people say they are there and even one can be a nuisance especially to those sensitive to their bites. Even if they don’t both you, the bands make for colourful soft bracelets.
The Maldives is renowned for the “no shoes, no news” experience, but the newly minted Cheval Blanc Randheli resort offers the “new shoes” experience.
Yes, the sensuality of roaming barefoot throughout an island is a Maldives specialty, but for some and some situations, comfortable sandals or casual footwear would suit better. For these, Cheval Blanc provides a complimentary pair of their own stylish espadrilles on arrival (thanks Francisco and congrats on your 50th Opera…just waiting for your Maldives premiere!).